Quality Assurance Manager for the Business to Government Unit

Join our Business to Government Unit as a Quality Assurance Manager and be part of meaningful change in the public sector! In this unit, we partner with government organizations to develop and implement technology solutions that drive digitalization, enhance efficiency, and improve the accessibility of public services. 
In this role, you will be responsible for defining and implementing quality assurance strategies, leading QA activities across multiple projects, and driving continuous improvement in testing processes. Working closely with a team of experienced Project Managers, Business Analysts, Developers, and other QA specialists, you will ensure that solutions are reliable, meet user needs, and comply with the highest quality standards from project initiation to completion. 

• Ensure testing and quality assurance processes are consistently followed across projects and the organization.
• Represent the QA team in client meetings, presenting test progress, results, and potential risks.
• Prepare and maintain key test documentation (e.g., strategies, plans, reports).
• Plan and manage testing activities, including team coordination and resource planning.
• Analyze test results, manage defects, and identify opportunities for process improvement.
• Support the creation and execution of effective test cases and scenarios.
• Mentor QA team members and support their professional development.
• Participate in hiring QA specialists and contribute to overall team growth.
• Provide feedback and insights on project quality and QA team performance.

• At least 3 years of QA experience, including 1+ year in a lead or coordination role.
• Strong knowledge of JIRA, Confluence, and Xray (including dashboards and reporting).
• Experience in developing and implementing test strategies and plans.
• Ability to identify and manage testing risks, defects, and process improvements.
• Experience communicating test progress and risks to clients or business stakeholders.
• Solid understanding of both functional and non-functional testing.
• Experience with UAT, SIT, and familiarity with test automation frameworks.
• ISTQB Advanced Level or an equivalent certification.
• Fluency in Lithuanian and English (at least B2 level, written and spoken).   

• Hybrid work. Prefer working remotely? Want to hop into our Vilnius (HQ) or Kaunas (Hub) offices? The choice is yours! Your pet is also welcome!
• Learning budget. Invest in your growth – whether it is a local or abroad course, training or conference – with a yearly budget that equals 50% of your monthly salary (Net). 
• Expertise Culture. Through our technology guilds, we foster continuous learning, collaboration, and expertise as a platform for knowledge sharing, skill development, and staying updated with industry trends. 
• Well-being. Access a variety of internal and external events that promote emotional, physical, financial, and personal wellness. We also offer private health insurance and the benefit of 3rd pillar pension funds, helping you plan for your future.
• Referral program. Have talented friends? Refer them to us and earn a bonus for every successful referral you bring aboard. 
• Paid higher education leave. Take paid time off for your exam or thesis writing. We know it can be a hassle to combine your studies and career.  
• Fun. Join our team buildings or mingle at traditional BA parties. We challenge ourselves with various activities from trivia to wall climbing, from badminton to paddle board, etc. 
• Monthly salary 3640-5620 Euros (Gross). Have different expectations? We are open to considering your compensation based on your skills and experience. 

At Baltic Amadeus, we respect differences and are building a team where everyone feels like they truly belong. We know that unique backgrounds and fresh perspectives fuel creativity, spark innovation, and make our culture even richer. We ensure that all applicants are evaluated equally regardless of their race, nationality, ethnicity, religion or belief, age, sex, gender identity, sexual orientation, disability, or any other protected characteristic. We are committed to building an environment where everyone feels respected, valued, and empowered to bring their true selves.
Ready to make an impact? Let’s do it together at BA!