Unit Manager for the Omnichannel Unit

We are looking for a Unit Manager to join our Omnichannel Unit, where we specialize in delivering comprehensive IT solutions that enhance customer experiences across multiple channels. From self-service platforms to mobile apps, we collaborate directly with clients to create seamless customer journeys.

If you’re passionate about digital channels and excited to develop tailored solutions, the Omnichannel Unit offers a fantastic opportunity for career growth and new challenges in the tech industry!

The role involves overseeing the business development, planning, execution, and maintenance of Omnichannel solutions tailored to meet both client and organizational needs. This position requires strong leadership, strategic planning, business development, network building, and technical expertise to ensure the delivery of high-quality software on time and within budget.

Business Development:

• Identify and pursue new business opportunities to expand the client base.
• Develop and implement sales strategies to penetrate target markets.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Translate business needs into actionable software development roadmaps.

Sales Leadership:

• Lead and motivate the sales team to achieve individual and unit sales targets.
• Identify and pursue opportunities to sell Omnichannel solutions.
• Participate in pre-sales activities and negotiations with potential partners.

Relationship Management:

• Build and maintain strong relationships with key clients and stakeholders.
• Manage relationships with outsourcing partners.
• Represent the organization at industry events and conferences to expand the network.
• Address client concerns and resolve issues promptly and effectively.

Strategic Planning:

• Collaborate with senior management to set sales goals and business objectives.
• Develop and oversee the implementation of sales campaigns, promotions, and marketing initiatives.
• Monitor market developments and adjust strategies to remain competitive.
• Define and implement unit strategies to drive profit growth and achieve goals.

Operational Management:

• Manage budgets, financial performance, resources, and staffing for the unit.
• Ensure compliance with company policies, industry regulations, and best practices.
• Oversee the entire software development lifecycle, from requirements gathering to deployment and maintenance.
• Ensure timely and budget-compliant project delivery.

• Extensive experience in the software development field, with proven leadership experience.
• Strong knowledge and demonstrated success in business and financial management.
• Proven experience in effectively leading and managing teams.
• A strong ability to make informed, data-driven decisions.
• Skilled in problem-solving and implementing preventive measures.
• Confident, with exceptional networking and relationship-building skills.
• Capable of fostering a positive work environment and promoting collaboration among team members.
• Proficiency in Lithuanian and English, with a minimum proficiency level of B2-C1.

• Hybrid work. Prefer working remotely? Want to hop into our Vilnius (HQ) or Kaunas (Hub) offices? The choice is yours! Your pet is also welcome!
• Learning budget. Invest in your growth – whether it is a local or abroad course, training or conference – with a yearly budget that equals 50% of your monthly salary (Net). 
• Expertise Culture. We foster continuous learning, collaboration, and expertise as a platform for knowledge sharing, skill development, and staying updated with industry trends. 
• Well-being. Access our internal and external events for your better general well-being through emotional, physical, financial and personal wellness. Plus, get private health insurance. 
• Referral program. Have talented friends? Refer them to us and earn a bonus for every successful referral you bring aboard. 
• Paid higher education leave. Take paid time off for your exam or thesis writing. We know it can be a hassle to combine your studies and career.  
• Fun. Join our team buildings or mingle at traditional BA parties. We challenge ourselves with various activities from trivia to wall climbing, from badminton to paddle board, etc. 
• Monthly salary 6 000-9 000 Euros (Gross). Have different expectations? We are open to considering your compensation based on your skills and experience. 

At Baltic Amadeus, we respect differences and are building a team where everyone feels like they truly belong. We know that unique backgrounds and fresh perspectives fuel creativity, spark innovation, and make our culture even richer. We ensure that all applicants are evaluated equally regardless of their race, nationality, ethnicity, religion or belief, age, sex, gender identity, sexual orientation, disability, or any other protected characteristic. We are committed to building an environment where everyone feels respected, valued, and empowered to bring their true selves.
Ready to make an impact? Let’s do it together at BA!